Can you tell us about Scardian’s history and how the company came to be so successful? Scardian stands out as one of the most recent entrants into Kosovo’s insurance market, quickly rising to leading company among its competitors. We embarked on this journey with a team of experienced professionals and our shareholders. Starting from scratch, we meticulously planned every step of our development. From the outset, our aim was not only to establish our presence but also to educate both the market and our customers. We initiated campaigns to raise public awareness about insurance while refining certain products to make them more accessible and understandable. What truly distinguished us in the market, however, was our commitment to promptly settling claims, which significantly enhanced clients’ trust in our company. With each passing day, we have steadily cultivated a local brand known for providing protection and improving quality of life. Our symbol stands as a testament to our dedication to safeguarding our clients’ interests and simplifying their lives. What have been some key achievements for Scardian over the years? Our strategy was not driven solely by numbers, but rather by a focus on quality and serving our clients. We aimed to tailor appropriate coverage for every business and family, ensuring they felt safe and secure. When we started in 2015 as a new company in the market, it was challenging to establish our professionalism and credibility with clients. We pioneered several initiatives, including being the first company to introduce online sales for multiple products, providing coverage for households in the diaspora, and developing an online calculator for clients to generate their own offers and coverage plans. CEO of Scardian Insurance HEKURAN NEZIRI Finance Monthly Global Awards 2023. KOSOVO 33
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