35 Finance Monthly Global Awards 2023. KOSOVO To elaborate on the aforementioned question, we will explain the sales process, which passes through several phases: 1. Initially, when a client submits an insurance request, our staff is trained to understand the client’s needs and provide the best advice possible so that the client ultimately obtains the appropriate insurance. 2. Once we have gathered all necessary information from the client and conducted a property inspection, the request for insurance is forwarded to the Underwriting department, which operates independently from the sales department. 3. After review by the underwriting department, if all the required criteria set by Scardian Company are met, approval is sought from the commission, which includes representatives from the sales department, underwriting department, and the CEO of the company. Commitment, professionalism of our team and customer care continue to be the key factors that the products we offer are with the highest standards in the market. The key fact of our excellence service is that each and every year we are growing as a company and each and every year our number of clients is higher and higher. What should we expect from Scardian in the future, what is next for an already thriving company? The future appears promising for us. Our team remains committed to providing our utmost efforts to meet and exceed customer needs and expectations. As a company, we are currently developing new products that will once again position us ahead of the competition. Recognizing the rapidly changing times, we are heavily investing in advanced technologies aimed at enhancing all aspects of our processes, including the overall client experience. Our long term strategy is to offer our excellence experience also outside the Kosovan borders CONTACT info@scardian.com www.linkedin.com/company/scardian-sigurime www.scardian.com 80% of our clients choose to renew their policies, demonstrating their satisfaction and trust in our services.
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